Terms & Conditions

1. General Information

1.1. Business Location
Upstate Wine & Liquor Co. operates in accordance with the laws of New York State.
Physical Address: 180 Delaware Ave, Delmar, NY 12054

1.2. Eligibility to Use Services
By using our services, you confirm that you are at least 21 years old and legally permitted to purchase alcohol in the state of New York.

2. Alcohol Sales

2.1. Legal Age Requirement
Purchases of alcoholic beverages are restricted to individuals who are 21 years of age or older. Valid government-issued photo identification must be presented at the time of purchase or delivery.

2.2. Compliance with Local Laws
Upstate Wine & Liquor Co. complies with all applicable laws and regulations governing the sale of alcoholic beverages in New York State. We reserve the right to refuse service if we suspect that the sale may violate any law.

2.3. Responsibility of the Purchaser
It is the responsibility of the purchaser to ensure that alcoholic products are not resold or provided to individuals under 21 years of age.

3. Orders and Deliveries

3.1. Third-Party Delivery Services
Upstate Wine & Liquor Co. partners with third-party services, including Grubhub and Uber Eats, to facilitate orders and deliveries. By placing an order through these platforms, you agree to their respective terms and conditions.

3.2. Age Verification

• Grubhub and Uber Eats require valid government-issued photo identification to verify the recipient is at least 21 years old.

• Alcoholic products will not be delivered if identification cannot be provided, and any fees associated with the failed delivery will be the responsibility of the customer.

3.3. Order Modifications or Cancellations

• Modifications or cancellations of orders placed through Grubhub or Uber Eats must be handled directly through the respective platform.

• Once an order is confirmed by Upstate Wine & Liquor Co., we may not be able to accommodate changes.

3.4. Responsibility of Delivery
Upstate Wine & Liquor Co. is not liable for delays, damages, or errors caused by third-party delivery services. Any issues with delivery should be reported to Grubhub or Uber Eats directly.

4. Returns and Refunds

4.1. Return Policy
Returns are accepted only for unopened and undamaged products within [Insert Timeframe, e.g., 14 days] of purchase, accompanied by a valid receipt. Refunds will be issued in the original form of payment.

4.2. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at dave@upstatewine.com. We may require photographic evidence to process your claim.

5. Pricing and Payment

5.1. Pricing Accuracy
All prices are listed in U.S. dollars and are subject to change without notice. While we strive to ensure accuracy, errors may occur, and we reserve the right to correct any pricing errors.

5.2. Accepted Payment Methods
We accept cash, credit cards, and debit cards. Online orders may also accept digital payment methods (e.g., PayPal, Apple Pay).

6. Promotions and Discounts

6.1. Terms of Use
Promotional offers and discounts are subject to specific terms, which will be outlined in the offer details.
6.2. Limitations
Promotions cannot be combined unless explicitly stated. Upstate Wine & Liquor Co. reserves the right to cancel or modify promotions at any time.

7. Privacy and Data Security

7.1. Collection of Information
Your personal information is collected and processed in accordance with our privacy policy.

7.2. Payment Security
We use industry-standard encryption to protect your payment information during online transactions.

8. Liability Disclaimer

8.1. Product Use
Upstate Wine & Liquor Co. is not liable for any damages or injuries resulting from the misuse of our products. Consume responsibly.

8.2. Website Use
We strive to keep the Site free from errors and disruptions; however, we make no warranties regarding its functionality, accuracy, or reliability.

9. Changes to Terms & Conditions

Upstate Wine & Liquor Co. reserves the right to modify these Terms & Conditions at any time without prior notice. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Phone: 518-439-4361

• Email: dave@upstatewine.com

• Mailing Address: 180 Delaware Ave, Delmar, NY 12054